As CARS celebrates our 50th Anniversary, we have been busy upgrading our facilities and systems to serve you better even while we are still recovering from the devastating impact left by the Covid-19 pandemic. We would like to thank all our members and customers for your support during that challenging period.
Since 2020, we have been busy upgrading our centers to serve you better, including the introduction of our CARS Premier sub-brand which you would have seen at our KLCC, Mid-Valley Gardens, Tropicana Gardens and TRX outlets. The renovations will extend into 2024 as we continue to bring some of our older outlets to our more modern standards. In addition, we have also been upgrading our IT systems for higher efficiency and will also be introducing a new iteration of our popular APPs in 2024 to bring better functionality and transparency to our customers.
In line with these enhancements, we find it necessary to adjust the prices of our Member Carwashes prices by RM2-4 per service, effective 1 January 2024. We have held back on increasing prices for as long as we could, however since our last increase in 2017, manpower and rental costs have on average increased by over 25%, and our equipment and consumable costs have increased even more. We ask for your understanding and would like to assure you that we have always resisted increasing prices by seeking efficiency gains while maintaining our quality and standards.
We are committed to continue serving you for the next 50 years and continually working towards further improvements to our services and offerings.